Most brands pour everything into getting the first sale — then disappear. We build what happens next: the emails, content, and ads that turn one-time buyers into people who genuinely love your brand.
The Problem
You spend up to 5× more acquiring a customer than keeping one. Yet what happens after the sale — the moment that decides everything — gets almost no attention.
What We Do
Every service connects to one goal: making your customers spend more, stay longer, and love your brand.
Emails and social content that make people actually feel something about your brand — so when a competitor runs an ad, they don't care.
Automated email sequences that walk customers through every step after they buy — fewer support questions, more repeat purchases, without you lifting a finger.
Photo and video ads for Meta, Google, and TikTok — built to bring in customers who are actually a good fit, not just anyone who clicks.
The Process
We get on a free 30-minute call to understand your brand, your customers, and what's happening after someone buys. No pitch, no pressure — just an honest look at whether we're the right fit for each other.
Week 1We dig into what you already have, figure out what's missing, and build a retention strategy around your specific brand. Flows are configured, sequences are written, content is planned — all before the end of week two.
Weeks 1–2Everything goes live. We track the numbers that actually matter and adjust week by week. By day 30 you'll see real movement in repeat purchases, email revenue, and support load — or we keep going until you do, at no extra cost.
Weeks 3–4+The Numbers
Return on Investment
Lift in Email Revenue
Drop in Support Tickets
Lift in Repeat Purchases
Risk-Free
If after 90 days your revenue from email hasn't gone up, repeat purchases haven't grown, or support tickets haven't dropped — we keep working until they do. No extra charge. We decide what "measurable improvement" looks like together at the start, so there's never any ambiguity about it.
Claim Your GuaranteeWhat to Expect
We operate with full transparency. Here's exactly what clients experience when we work together.
We audit your post-purchase setup from top to bottom. By the end of week one, you'll know exactly where customers are falling off — and what we're going to do about it.
First flows are live. Content calendar is locked in. Ad creatives are in production. We move fast — because every week without a proper retention system is money you're not seeing.
First real report. Open rates, repeat purchase rate, support volume — actual numbers, not a pretty deck. You'll see exactly what's moving and why.
Weekly tweaks, monthly strategy calls. You're never left guessing. If something isn't performing the way it should, we fix it — we don't wait to be asked.
FAQ
Most clients see movement in their email numbers — open rates, clicks, revenue — within the first 30 days. Repeat purchase rate and fewer support tickets usually follow by day 45–60, once the full retention system is running.
If after 90 days your email revenue is flat, repeat purchases haven't budged, or support tickets are the same — we keep working until they move, at no extra cost. We agree on what "measurable" means before we start, so there are no grey areas.
No. If you don't have an email platform yet, we handle setup as part of onboarding. If you already have flows running, we audit them first — keep what's working, replace what isn't.
Mostly Shopify brands doing somewhere between €50k and €2M a year. If you have a real product and real customers and you're serious about keeping them — we're probably a good fit. The call will make it obvious either way.
It depends on what you need. We don't do fixed packages — pricing is based on your brand's size and what we're building together. Book a call and we'll put together something that actually makes sense for where you are right now. No surprises.
Not much. You review and approve content before it goes out, join a monthly call, and that's basically it. We handle strategy, execution, and reporting. The whole point is that you shouldn't have to think about this every day.
Ready to start?
30 minutes. No pitch, no slides. We look at your post-purchase setup together, find where customers are dropping off, and tell you exactly what we'd do about it — whether or not you work with us.
Ready?
Book a free 30-minute call. We'll look at your post-purchase setup together and tell you exactly what we'd fix — whether or not we end up working together. No pressure, no commitment.